Introduction

Chapter 1 Introduction

The History of Trucking

The Dixie Trucker's Home in Mc Lean

The History of Brokering

American Backhaulers

What is a Freight Brokerage?

The Importance of a Freight Brokerage

Roles and Responsibilities of a Freight Brokerage Owner

Roles and Responsibilities of a Freight Broker Agent

Different Departments in a Freight Brokerage

Typical Day as a Freight Broker

Summary

Test Your Knowledge

Introduction

Chapter 2 Introduction

Legal Requirements for Freight Brokers (Federal)

MC Certificate (Authority)

Blanket of Companies (BOC-3)

Unified Carrier Registration (UCR)

75k Surety Bond (BMC-84) and Trust Fund (BMC-85)

Professional Liability (Errors and Omissions) Insurance

Legal Requirements for Freight Brokers (State)

State Broker's License

State Surety Bond

Compliance with Industry Regulations

FMCSA Regulations

Hours of Service (HOS) Rules

Electronic Logging Devices

Registering with the FMCSA

Login.gov

Unified Registration System

Obtaining a USDOT Number

Obtaining an MC Number

Summary

Test Your Knowledge

Introduction

Chapter 3 Introduction

Understanding the Freight Market Dynamics

Supply and Demand in Freight Brokering

Factors Influencing Freight Rates

Overview of the Different Modes of Transportation

Trucking Transportation (Flatbed)

Trucking Transportation (Dry Van)

Trucking Transportation (Reefer / Temperature Controlled)

Rail / Intermodal Transportation

Air Transportation

Ocean Freight Transportation

Pallets

Key Players and Stakeholders in the Industry

Spot Market Freight

Contract Freight

Summary

Test Your Knowledge

Introduction

Sales Strategies

Effective Sales Techniques

Identifying Potential Shippers

Prospecting Potential Shippers

Quoting Potential Shippers

Negotiation Strategies with Shippers

Negotiating Rates with Shippers

Negotiating Terms with Shippers

Marketing Strategies

Targeting Potential Customers

Building a Strong Brand and Online Presence

Summary

Test Your Knowledge

Introduction

Chapter 5 Introduction

Identifying Potential Carriers

Screening Potential Carriers

Developing and Maintaining Relationships

Best Practices for Carrier Management

Summary

Test Your Knowledge

Introduction

Chapter 6 Introduction

Understanding Freight Documentation and Paperwork

Shipper Package

Shipper Package - Cover Page

Shipper Package - Introduction

Shipper Package - Broker Authority (MC Certificate)

Shipper Package - 75k Insurance

Shipper Package - W9 Form

Shipper Package - Customer Information Sheet

Optional Documents

Carrier Package

Carrier Package - Cover Page

Carrier Package - Broker Carrier Agreement

Carrier Package - Carrier Profile

Carrier Package - W9 Form

Broker Authority (MC Certificate)

Direct Deposit Form

Summary of Packages

Bill of Lading

Proof of Delivery

Load Confirmation

Rate Confirmation

Invoices

Paying Carriers

Billing Customers

Commercial Invoice

Packing List

Certificate of Origin

Import License

Export License

Customs Declaration

Export Insurance Certificate

Phytosanitary Certificate

Fumigation Certificate

Dangerous Goods Declaration

Air Waybill

Shipper's Letter of Instructions

Managing Freight Operations

Transportation Management Systems (TMS)

Steps to Broker a Load

Lane Building

Tracking Shipments

Resolving Transportation Issues

Summary

Test Your Knowledge

Introduction

Chapter 7 Introduction

Equipment

Freight Broker Agent

Freight Broker

Software

Freight Broker Agent

Freight Broker

Summary

Test Your Knowledge

Introduction

Chapter 8 Introduction

Risk Management

Best Practices for Risk Management

Managing Legal and Financial Risks

Ensuring Compliance with Industry Regulations and Policies

Handling Customer and Carrier Disputes

Co Brokering / Double Brokering

Damages & Claims

Compliance

Onboarding Carriers

Onboarding Shippers

Summary

Test Your Knowledge

Introduction

Chapter 9 Introduction

Freight Classification

Calculating Transportability

Calculating Freight Density

Hundredweight or CWT

Rating an LTL load

National Motor Freight Traffic Association

Summary

Test Your Knowledge

Introduction

Chapter 10 Introduction

Scaling and Growing a Freight Brokerage

Staying updated with industry trends and developments

The future outlook for the freight brokerage industry

Opportunities and challenges in the transportation landscape

Summary

Test Your Knowledge

Introduction

Chapter 11: Overview of The Logistics Industry

Creating a Customer

Creating a Carrier

Creating a Rate Confirmation

Prospecting Shippers

Prospecting - Demonstration

Quoting Loads

Prospecting Carriers

Setting up a Freight Broker Agent

Steps to Broker a Load